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WASH and Waste

We are making cities in less developed countries cleaner and healthier places for people to live and work.

The population of urban slums and low-income settlements continues to grow, with the needs of the poorest and most vulnerable often overlooked. Lives are at risk from a lack of clean water services and inadequate and unsafe sewage and refuse management.

That’s why we’re committed to making cities in developing countries cleaner, healthier, fairer places for people to live and work.

This includes providing clean drinking water and properly managing waste and sewage. We are working with communities, municipalities and utility companies to deliver sustainable Water, Sanitation, Hygiene (WASH) and waste management services.

Together we’re improving hygiene practices and protecting the health, safety and dignity of poorly paid waste workers.

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For people

Empowering slum ​communities, ensuring they have essential services and improving health and living conditions​.

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For planet

Safe handling of sewage and rubbish, and sustained access to water in spite of climate change

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For big change

Bringing together city ​authorities, informal ​workers, companies and ​communities​ to make systems work for all

Our cities, WASH and waste focus

We challenge the idea that poor people should have to live in squalor.

We’ve pioneered solutions that are helping change cities for good, while building resilience to climate change. Our partnerships with commercial companies are bringing state-of-the-art waste and sanitation treatment facilities to areas that need them most.

Our approach creates connections between communities and local authorities which empower the poorest and help them to address their other priorities.

We’re working towards cities fit for people:

  • With safe water for drinking and washing.
  • Where refuse and sewage are safely and sustainably contained, collected and processed.
  • Where waste and sanitation workers have safe, dignified employment.

We challenge the idea that poor people should have to live in squalor. We’ve pioneered solutions that can help change cities for good.

What makes us different

  • We understand the needs and solutions that work for urban slum communities.
  • We are experienced at working with informal waste and sanitation workers so that their work becomes safer and valued.​
  • ​We know how to work with communities in an empowering way. They get the services they need in ways that work for them. This can become a catalyst for greater change.
  • We are adept at working with local authorities. They deliver sanitation and WASH services to slum communities in ways that work for them and can be sustained in the long term. This enables full city-wide delivery of essential services.​
  • We are developing innovative approaches with the private sector on waste collection, plastic recycling and the circular economy which benefits slum communities and the environment.

Policy and influence

Delivery models need to create space for the informal sector, which is already a significant provider of urban services. We believe that poor people need to be a leading partner in decision making about the allocation of resources; and about appropriate designs, delivery and management of WASH and waste management services. Communities and municipal or city governments need to find new ways to work together towards equitable service delivery.

Various governments and donors have made good commitments to increase funding to WASH and waste management but the struggle is to ensure these are honoured. The targeting of this spending is also problematic. Not enough of it goes to sanitation or waste management, and in urban areas, very little of it reaches the poor. The majority of funding for improving sanitation is put towards improving existing sewer systems, for example, rather than reaching those beyond the reach of such services.

We call for:

  • The needs of the urban poor to be included in global decisions about financing and prioritising development assistance. And for national and global commitments to translate into real changes for low income and slum communities in urban areas.
  • A greater share of national and local budgets allocated to hygiene programmes for both hand washing and menstrual hygiene, ensuring that the specific situations and needs of those living in urban low income and slum communities are addressed.
  • Increased recognition of the need for safe water quality not only at the tap, but right up to the point of use, while ensuring on-going access by the poor to a diverse range of water sources (including ground and surface water). This is increasingly challenging in the context of climate change causing more extreme water scarcity, or pollution from flooding.
  • A shift in global thinking about solid waste management, to make the debate more people-centred, and more focused on solutions which work for poor urban communities and informal sector workers.
  • Greater recognition of the contribution of informal waste and sanitation workers in policies, plans and financing, helping these workers with increase, more secure incomes and safer, dignified working conditions.
  • Highlighting the contribution that more comprehensive, equitable waste management practices can make to improving lives and achieving national climate change commitments.