Contact Us

General enquiries

For general information about our work, please telephone 01926 634400 or e-mail us at enquiries@practicalaction.org.uk

(We will respond within two working days. Telephones are answered UK office hours Monday to Friday 9am-5pm, 24 hour message service available)

Technical enquiries

If you would like to know more about our technical solutions, visit our Practical Answers website, which provides free information for those working to improve the lives of people living in poverty

Supporter enquiries

If you have a question about donations or fundraising, please email our supporter services team or call them 0800 389 1624. You can also visit our Supporter Services web pages to see our frequently asked questions.

Concerns and complaints

If would like to raise a serious concern about any aspect of our operations or activities, including those of our partners, please write to us at the address below. If you would prefer, you can use our independent and confidential complaints service.

Practical Action
The Robbins Building
25 Albert Street
Rugby
Warwickshire
CV21 2SD

Individual members of staff

To email a specific staff member, use firstname.lastname@practicalaction.org.uk.

Practical Action is an international organisation, with offices and projects around the world.

Please see below for addresses of individual offices.

  • United Kingdom

  • South Asia

    Bangladesh (Head Office)

    Director – Hasin Jahan

    Postal address: *Practical Action
    GPO Box 3881
    Dhaka
    Bangladesh

    Street address: House 28/A,
    Road 5
    Dhanmondi
    Dhaka – 1205
    Bangladesh

    Telephone: +88 02 9672683
    +88 02 9675236
    +88 029675243
    Fax:: +88 02 9674340
    e-mail: practicalaction@practicalaction.org.bd
    Telex: 642940 ADAB BJ (mark telexes ‘Practical Action’ giving both address and ‘phone number).
    Website: www.practicalaction.org/bangladesh

    *For ordinary mail only. Please use the Street address for any registered or special mail. Street address is generally better for most mail.

  • Eastern Africa

    Kenya (Head Office)

    Director – Farida Bascha

    Postal address: Practical Action
    P.O. Box 39493 – 00623
    Nairobi
    Kenya

    Street address: Methodist Ministries Centre
    Block C (1st Floor)
    Oloitokitok Road
    Off Gitanga Road
    Nairobi
    Kenya

    Telephone: +254 20 2595 311
    +254 20 2595 312
    +254 20 2595 313
    +254 20 2595 314
    +254 20 2595 315
    Fax: +254 20 25953116
    e-mail: kenya@practicalaction.or.ke
    Website: www.practicalaction.org/eastafrica

    Sudan (Head Office)

    Director – Muna Eltahir

    Postal address: *Practical Action
    PO Box 4172
    Khartoum 1114
    Sudan

    Registered office and street address : House #91, Block 71,
    Al-Mamoura – Khartoum South
    (East Siteen Street & North Madani Street)

    Telephone: +249-155662474
    +249-155661959
    Fax: +249-183-472002
    e-mail: info@practicalactionsd.org
    Website: www.practicalaction.org/sudan

    *For ordinary mail only. Please use the Street address for any registered or special mail.

  • Latin America

  • South Asia

    Nepal (Head Office)

    Director – Achyut Luitel

    Postal address: Practical Action
    Indira House,
    House No.1114
    Panipokhari Hill,
    Kathmandu
    Nepal

    Telephone: +00 977 1 4423 639
    +00 977 1 4423 640
    Fax: +00 977 1 442 3632
    e-mail: info@practicalaction.org.np
    Website: www.practicalaction.org/south-asia

    Please note new address from May 2016

    India – Odisha

    Postal address: Practical Action
    M 76, Madhusudan Nagar, Unit-IV
    Bhubaneswar – 751001,
    Odisha,
    India

    Telephone: +91 (0) 674 2392836
    +91 (0) 674 2392135
    Website: www.practicalaction.org/india

    India – Delhi

    Postal address: Practical Action Consulting
    A1 – 178, lower ground floor,
    (Near Jerusalem Marthoma Church)
    Safdarjung Enclave
    Delhi – 110029
    India

    Telephone: + 91- 991148871
    Website: www.practicalaction.org/consulting-india

  • Southern Africa

    Zimbabwe (Head Office)

    Director – Kudzai Marovanidze

    Postal address: *Practical Action
    PO Box 1744
    Harare
    Zimbabwe

    Street address: Number 4 Ludlow Road (off Enterprise Road)
    Newlands
    Harare
    Zimbabwe

    Telephone: +263 4 776 107
    +263 4 776 631
    Fax: +263 4 788157
    e-mail: info@practicalaction.org.zw
    Telex: 22195JHAPBS ZW (mark telexes ‘Practical Action’ giving both address and phone number)
    Website: www.practicalaction.org/southern-africa

    *For ordinary mail only. Please use the Street address for any registered or special mail. Street address is generally better for most mail.

    Mozambique

    Address: Av. Ahmed Sekou Toure No. 863
    Maputo, Mozambique

    Telephone: +258 21 327 827-8
    Fax: +258 21 327 828
    e-mail: mozambique@practicalactionzw.org

    Zambia

    Address: c/o DAPP
    3 Ndola Road
    Kabwe, Zambia

  • Western Africa

    West Africa Office

    Director – Mattia Vianello

    Postal address: Practical Action Afrique de l’Ouest
    BP 25448
    10700 Dakar Fann
    SENEGAL

    Street address: 3ième étage Immeuble Samassa
    Face à l’école nationale de Police
    Karak/Mermoz
    Dakar
    SENEGAL

    e-mail: west.africa@practicalaction.org.uk
    website: practicalaction.org/fr (French)

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