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Supporter Care

Our friendly team are on-hand to answer your questions

Contact Supporter Services

Our Supporter Services Team are committed to giving you a positive experience, however you choose to get involved. We’ll work hard to understand your needs and requests, and give clear answers to any questions you have.

Email: [email protected]

Tel: 0800 389 1624 (Monday–Friday, 9am-5pm)

Our Work

A practical leaf logo on a Peruvian background.

Farming that Works

We’re making agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living.

A lightning bolt logo representing Practical Action in Peru, set against a white background.

Energy that Transforms

We’re helping more people harness the transformational effects of clean affordable energy and to reduce avoidable deaths caused by smoke from indoor stoves and fires.

A pink icon featuring two people standing next to each other, symbolizing Practical Action in Peru.

Cities Fit for People

We’re making cities in poorer countries cleaner, healthier, fairer places for people to live and work; with clean water to drink and refuse and sewage safely contained, collected and treated.

A Practical Action logo on a white background featuring a green earth.

Resilience that Protects

We’re working with people to predict and prepare for natural hazards, to minimise the impact on their lives and livelihoods and reduce the risk of disasters.

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An organisation you can trust

We’re committed to the highest standards in fundraising, transparency and reporting.

For every £1 we receive in donations, just 9 pence is spent on fundraising. The remaining 91% is spent on charitable activities around the world.

(2022/23 audited accounts, produced to Charity Commission norms).

 

A pie chart illustrating the allocation of finances and governance.

We are trusted by the UK and overseas governments who fund some of our projects, along with major foundations, corporations and UN bodies.

Practical Action is registered with the Fundraising Regulator and the Fundraising Preference Service

        

Read our Supporter PromisePrivacy Policy and  Transparency Policy