Practical Action Supporter Services Team celebrate National Customer Service Week

Supporter service is a priority at Practical Action and this week is the Institute of Customer Services ‘National Customer Service Week’ which aims to raise the awareness of the crucial role supporter service plays in building positive reputations and increasing supporter loyalty.

Practical Action has a dedicated supporter services team who work tirelessly behind the scenes to provide an excellent standard of care.  Here is some of the feedback we have received in the past year:

“Many thanks for the trouble you took to answer my question”

“Thank you so much for your sterling work”

“What a fantastic job you and your organisation are doing”

If you have any feedback, questions or comments for the supporter services team regarding your donations or any of Practical Actions work please get in touch.  Please contact us at

Find out more about National Customer Service Week

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