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Supporter Services - About Us

Supporter Services - Meet the team

At Practical Action people are at the heart of our work. We value our supporters and their commitment to helping us continue our vital work with some of the world’s poorest people.

Between us the Supporter Services Team have more than 128 years’  worth of valuable experience in customer care, and are dedicated to ensuring you - our supporters - receive an excellent, high quality service, as well as a positive supporter experience.

We take time to understand your needs and deliver a tailored response to specific requests. We value any feedback which can help us to continually improve our level of supporter care.

We see every day as a new chance to earn your trust by being open, honest and transparent; taking responsibility for our actions and delivering on our promises. We believe we have the skills, enthusiasim, attitude, and commitment to achieve this.   

We are always pleased to hear from you - so if you want to discuss your support, your donations, amend your details, request information resources, or simply find out more about the work of Practical Action, we will be more than happy to hear from you.

Information for Supporters

Supporter Charter

Frequently Asked Questions

Supporter Comments

About our work

Blog listing

Thank you

Practical Action would like to ‘Thank you’ In today’s world most of us live life in...
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Loos, murder, rape - the status of women in our societies

Listening to the news this morning I realised that the two young girls in India, aged 14 and 16, ...
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How to get a Christmas appeal with a national newspaper (and is it worth the hassle!?)

The run up to last Christmas was the most exciting and exhausting time for me as a media officer ...
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Email  Supporter Services or Tel +44 (0)1926 634506

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