Practical Action respects the privacy of visitors to our website. This policy sets out the manner in which information about visitors is collected and used.
We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary.
In common with most websites, Practical Action use web server log files to collect aggregate information about visitor behaviour. This information is only stored in aggregate and is not linked to personally identifiable information.
How we use this information
Practical Action uses data collected from log files and cookies for internal analysis of user behaviour and trends, to evaluate traffic flow (eg. busiest times of day/week) and to assess the relative popularity of different parts of the website. We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors.
We do not share individual data, although we may share aggregate information with partners and donors. We do not track user behaviour after you have left our site.
Practical Answers technical information service
We collect basic information about users of Practical Answers at the point of download, ie. when a user requests a Technical document. This includes email address, potential number of beneficiaries, country of use and nature of user. Email addresses are collected to identify users for the analysis of trends, and where permission is given, to contact users subsequently to enquire after the effectiveness of our materials and supply updates about our work. Email addresses are not used for any other purpose, and will not be shared with any third party.
We sometimes ask you for an e-mail address. This will be:
- to send you news and information on Practical Action's work and campaigns in form of an e-newsletter (only available by specific request);
- to follow up a request for technical information, so as to measure the effectiveness of that information;
- to take a campaign action; or
- to follow up a feedback form, in order to get a better picture of our audience's needs
If you sign up for an e-newsletter or take a campaign action, the e-mail address you supply will only be used to send you information on Practical Action's work. If you give us your e-mail address when downloading technical information, that address will only be used to follow up that request or supply updates on our technical information.
Storage of information
With the exception of credit card details, the information provided to Practical Action is saved indefinitely and may be stored on one or more databases directly maintained by us.
All our online donations go via a secure server. Data sent to and from this server is encrypted to prevent interception. Credit card details are not kept following a transaction. Practical Action's online donations are managed by Baigent.
1998 Data Protection Act
Practical Action holds any details you give us for administration and marketing purposes as a Data Controller. If you do not wish to receive any future information or updates from us at Practical Action please write to the Data Controller at this address: Data Controller, Practical Action, The Schumacher Centre for Technology & Development, Bourton on Dunsmore, Rugby CV23 9QZ, United Kingdom. Telephone: +44 (0) 1926 634400, e-mail: email@example.com. We will never supply your information to a third party for marketing purposes if you tell us not to.
If you do not wish to receive any future information or updates from us, please write to the Data Controller at this address:
The Schumacher Centre,
Bourton on Dunsmore,
Rugby CV23 9QZ,
tel: +44 (0) 1926 634400