The Ministry of ICT in Zimbabwe have three digital programmes. They want to encourage e-government (improving their own webistes etc.), e-learning (equipping schools) and they are interested in setting up Community Information Centres, where people can gain one stop access to a whole heap of services and information. It is this last initiative which Practical Action is interested in partnering with.
Fibre is a relatively recent arrival in Zimbabwe – previous the only connection to the internet was via satellite and microwave links. In the last couple of years two new companies have brought the internet through fibre cable – and now all the major roads seem to have a recently completed trench at the side deomnstrating the progress of the fibre cable to different towns.
The idea of the Ministry is to use a handful of public buildings (possibly Post Offices) to host these community information centres. Our contribution would be to create a technical information point for our Practical Answers service where people could view our technical briefs, ask questions of trained staff, view “how to” videos and listen to podcasts.
Working with the government in Zimbabwe is of course fraught with challenges – nothing in Zimbabwe is apolitical. But equally you can’t build any kind of communications infrastructure without government endorsement. So as we go forwards we will need to ensure that whatever partnership we come to, our independence is assured.